Privacy
Document Updated: October 11, 2023.
Sierra Huma S.L., responsible for the website: https://www.elchorrovillas.es, hereinafter RESPONSIBLE, makes available to users this document, with the intention of complying with the obligations established in Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, in order to inform you in detail about how we process your personal data and protect your privacy, as well as the information you provide us.
Information and consent
By reading this Privacy Policy, the user is informed about how El Chorro Villas collects, processes, and protects personal data provided through the forms available on the website www.elchorrovillas.com (hereinafter, the "Website"), as well as data derived from their browsing and any other data they may provide to El Chorro Villas in the future.
The user should carefully read this Privacy Policy, which has been drafted in a clear and simple manner for easy understanding, and decide freely and voluntarily whether they wish to provide their personal data to El Chorro Villas.
Requirement to Provide Data
The data requested in the forms provided on the Website are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes.
Therefore, if this data is not provided or is incorrect, the same cannot be addressed.
Purposes and Duration of Data Processing
At El Chorro Villas, we are committed to protecting your personal information.
We inform you that the data you provide to us through any means (website, email, paper forms, and/or any other document) will be included in a file owned by El Chorro Villas, established with all the reasonably reliable and effective physical, organizational, and technological measures, controls, and procedures established in Royal Decree 1720/2007, which develops the Data Protection Act (LOPD); aimed at preserving the integrity and security of your data and ensuring your privacy.
In addition, all personnel with access to personal data have been informed and are aware of their obligations regarding the processing of personal data.
The personal data collected will be processed by El Chorro Villas for the following purposes:
- - Manage any type of request, hiring, suggestion, or inquiry regarding our professional services made by interested individuals.
- - Manage purchases made through the Website, including payment processing and order delivery.
- - Contact the User to complete the order if they have saved their shopping cart or products in their cart without completing the payment process.
- - Manage newsletter subscriptions, conducted through the channel provided on the elchorrovillas.es Website.
- - Conduct analysis on the use of the Website and examine user preferences and behavior.
- - Manage the sending of commercial communications about El Chorro Villas' products and services, unless the user indicates otherwise by checking the corresponding box or expresses their opposition to such processing.
- - Send commercial communications (offers, promotions, etc.) to the user through electronic and/or conventional means, regarding products and services from third-party companies collaborating with El Chorro Villas, if the user consents by checking the corresponding box.
- - Manage the sending of satisfaction surveys based on the purchase of El Chorro Villas' products or services, to improve our customers' experience day by day.
- - Analyze user data, using both our own and third-party sources, to create profiles that allow us to define the products that may be of interest to them in more detail, if authorized by checking the designated box.
- - Manage any type of business relationship with our suppliers.
We will process your personal data for as long as they are necessary for the purpose for which they were collected. If you cancel all contracts, you can:
- 1. Maintain consent for carrying out commercial actions: we will process your data for the commercial actions you have consented to. We will consider that you have chosen this option if you do not expressly revoke your consent.
- 2. Revoke consent for carrying out commercial actions: we will cancel your data by blocking them.
With this blocking, El Chorro Villas will not have access to your data and will only process them for their availability to the competent Public Administrations, Judges and Courts, or the Public Prosecutor, for the attention to possible responsibilities related to data processing, particularly for the exercise and defense of claims before the Spanish Data Protection Agency. We will retain your blocked data for the periods established in the applicable regulations or, as the case may be, in the contractual relationships maintained with El Chorro Villas, proceeding to the physical deletion of your data once these periods have elapsed.
Interested users can unsubscribe from these communications at the following email address: elchorrovillas@gmail.com, by objecting or revoking their consent.
Types of Data
El Chorro Villas will process the following categories of data:
- - Identifying Data: name, last name, national identity document or foreign identity number, and image.
- - Contact Data: address, landline phone, mobile phone, email address.
- - Banking Data: account number, account holder, SEPA mandate.
- - Other Data: data provided by the interested parties in the open fields of the forms available on the Website.
- - Browsing Data.
In case the user provides data of third parties, they declare to have the consent of those individuals or sufficient authorization and commit to convey to the data subject, the owner of such data, the information contained in the Privacy Policy, releasing El Chorro Villas from any responsibility in this regard. However, El Chorro Villas may carry out the necessary verifications to confirm this fact, adopting the due diligence measures required by data protection regulations.
No specially protected data is processed.
Data Collection
El Chorro Villas collects personal information through various means, but you will always be informed at the time of collection through informative clauses about the data controller, the purpose and legal basis of the processing, data recipients, and the retention period of your information, as well as how you can exercise your rights under data protection laws.
El Chorro Villas obtains your data from the following sources:
- 1. The information you provide when you contact, contract, and maintain products and/or services with us, both directly and indirectly (quotation form, contact form, direct email, etc.).
- 2. Through social media, which is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public.
These social networks have their own privacy policies explaining how they use and share your information, so El Chorro Villas recommends that you consult them before using them to confirm that you agree with how your information is collected, processed, and shared.
In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID card, phone, and email), contracted services, and payment and billing data.
In cases of personnel management and selection, we collect academic and professional data to meet the obligations arising from the maintenance of the employment relationship or, if applicable, to become part of our staff.
Cookies
We use cookies, web analytics services, and social media plugins on our website to enhance your browsing experience. For further information related to this, please refer to our Cookie Policy.
Legitimacy of Data Processing
The processing of data for the purchase of products through the Website will be necessary for the fulfillment of the contractual relationship established between the user and El Chorro Villas.
The processing of your data for marketing purposes related to goods and services of El Chorro Villas and similar services for its customers will be based on the legitimate interest recognized by the regulations when the user has acquired goods and/or services from El Chorro Villas. In the absence of such a contractual relationship, data processing will be based on the user's consent as required by current applicable regulations. Similarly, the sending of commercial communications from third entities collaborating with El Chorro Villas and the creation of profiles are based on the user's consent.
The processing for the mentioned purposes will always be carried out with the prior consent of the user or based on the aforementioned legitimate interest and will be necessary to fulfill your request.
Furthermore, withdrawing your consent to any of the processing activities will not affect the lawfulness of the processing carried out prior to such withdrawal.
To revoke this consent, the User can contact El Chorro Villas through the following channels: Clicking on the automatic unsubscribe link available in each commercial communication sent by El Chorro Villas or by sending an email to elchorrovillas@gmail.com.
Recipients
Personal data is not disclosed to third parties, except when required by law. International transfers of data to third countries are also not carried out.
As data processors, we have contracted the following service providers, who have committed to complying with the regulatory provisions applicable to data protection at the time of their hiring:
- Public Bodies, Tax Agency, Judges and Courts, and, in general, competent authorities when El Chorro Villas has a legal obligation to provide them with data.
- Google, LLC. (“Google”)
Address: 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
Privacy Policy: https://policies.google.com/privacy?hl=en
Google participates and has certified its compliance with the EU-US Privacy Shield framework, committing to subject all personal information received from EU member countries to the principles derived from the Privacy Shield.
You can obtain more information about the Privacy Shield on the website of the US Department of Commerce: https://www.privacyshield.gov/welcome
You can also check Google's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active - Meta Platforms, Inc. (“Facebook”)
Address: 1601 Willow Rd, Menlo Park, CA 94025, United States
Privacy Policy: https://www.facebook.com/about/privacy
Facebook participates and has certified its compliance with the EU-US Privacy Shield framework, committing to subject all personal information received from EU member countries to the principles derived from the Privacy Shield.
You can check Facebook's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Both Meta and its companies, including Facebook, Instagram, Oculus, and WhatsApp, comply with the GDPR. Regarding advertising on Instagram, Meta (Facebook) manages the advertising service that displays ads on the platform. - Twitter, Inc.
Address: 1355 Market St #900, San Francisco, CA 94103, United States
Privacy Policy: https://twitter.com/en/privacy
Twitter participates and has certified its compliance with the EU-US Privacy Shield framework, committing to subject all personal information received from EU member countries to the principles derived from the Privacy Shield.
You can check Twitter's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
In addition to the above data disclosures, El Chorro Villas collaborates with certain third-party service providers who have access to your personal data and process such data on behalf and on the instructions of El Chorro Villas as a result of the services they provide.
El Chorro Villas follows strict criteria when selecting service providers in order to comply with its data protection obligations and undertakes to enter into data processing contracts with them, imposing, among other obligations, appropriate technical and organizational measures, processing personal data for the agreed-upon purposes and only in accordance with documented instructions from El Chorro Villas, and deleting or returning data to El Chorro Villas after the provision of services has ended.
All security measures are regularly reviewed to ensure their adequacy and effectiveness.
However, absolute security cannot be guaranteed, and there is no security system that is impervious. In the event that any information under our control that is subject to processing is compromised due to a breach of security, we will take appropriate measures to investigate the incident, notify the supervisory authority, and, where required, notify those users who may have been affected so they can take appropriate action.
User Responsibility
The user:
- Guarantees that they are over eighteen (18) years of age and that the data provided to El Chorro Villas are true, accurate, complete, and up to date. For these purposes, the user is responsible for the truthfulness of all the data they communicate and will keep the provided information appropriately updated to reflect their real situation.
- Guarantees that, if they provide data from third parties, they have informed those third parties, and if necessary, have obtained their authorization to provide their data to El Chorro Villas for the purposes indicated.
- Will be responsible for any false or inaccurate information provided through the Website and for any direct or indirect damages it may cause to El Chorro Villas or third parties.
Likewise, the user will be liable for any damages that El Chorro Villas may suffer as a result of the non-compliance with any of the obligations set forth in the legal notice.
Commercial and Promotional Communications
One of the purposes for which El Chorro Villas processes the personal data provided by users is to send them electronic communications with information related to goods, services, promotions, offers, events, or news relevant to users. Whenever such communication is made, it will be directed exclusively to those users who have not previously expressed their refusal to receive them or who have expressly authorized it.
To carry out the above task, El Chorro Villas may analyze the data obtained from the entities that are part of the group of companies to which El Chorro Villas belongs in order to create user profiles that allow for a more detailed definition of the products that may be of interest.
If the user wishes to stop receiving commercial or promotional communications from El Chorro Villas, they can request to unsubscribe from the service by clicking on the link provided for this purpose in the body of such commercial communications or by sending an email to the following email address: elchorrovillas@gmail.com, and indicating their refusal to receive them through the checkbox provided in the data collection form or by using the unsubscribe option provided in each of the commercial communications sent.
Exercise of Rights
Data protection regulations allow you to exercise your rights of access, rectification, deletion, data portability, opposition, and limitation to their processing, as well as not to be subject to decisions based solely on automated processing of your data, when applicable.
Right of Access, Rectification, and Deletion: Data subjects have the right to obtain confirmation from El Chorro Villas as to whether or not personal data concerning them is being processed. Data subjects have the right to access their personal data and request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right to Limitation and Opposition: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only retain the data for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. El Chorro Villas will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
These rights are characterized by the following:
Their exercise is free, unless they are manifestly unfounded or excessive requests (e.g., repetitive character), in which case Sierra Huma S.L. may charge a proportional fee for the administrative costs incurred or refuse to act.
You can exercise the rights directly or through your legal or voluntary representative.
We must respond to your request within one month, although, if the complexity and number of requests are taken into account, this period may be extended by two more months.
We have an obligation to inform you about the means to exercise these rights, which must be accessible and cannot be denied for choosing another means. If the request is made electronically, the information will be provided electronically whenever possible, unless you request otherwise.
If Sierra Huma S.L. does not respond to the request, they will inform you within one month of the reasons for not acting and the possibility of lodging a complaint with the Control Authority: www.agpd.es
To facilitate the exercise of your rights, we provide you with links to the request forms for each of the rights:
- Access Rights Request Form
- Rectification Rights Request Form
- Opposition Rights Request Form
- Deletion Rights Request Form ("Right to be Forgotten")
- Limitation of Processing Rights Request Form
- Data Portability Rights Request Form
- Right Not to be Subject to Automated Individual Decisions Request Form
To exercise your rights, El Chorro Villas provides the following means:
- 1. Sending a scanned and signed form to the email address elchorrovillas@gmail.com, indicating "Exercise of Data Protection Rights" in the subject line.
In both cases, you must prove your identity by attaching a photocopy or, as the case may be, a scanned copy of your ID or equivalent document in order to verify that we only respond to the data subject or their legal representative, and in this case, you must provide proof of representation.
Furthermore, especially if you believe that you have not obtained a satisfactory response in the exercise of your rights, we inform you that you can file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid, for this purpose.
Security Measures
El Chorro Villas will treat the User's data at all times in an absolutely confidential manner and keep them secret, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of their data and prevent their alteration, loss, treatment, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.
Duration and Modification
El Chorro Villas shall have the right to unilaterally modify the terms and conditions stipulated here, in whole or in part. Any changes will appear in the same way as they are in the legal notice.
The temporary validity of this legal notice, therefore, coincides with the time of its exposure, until it is modified in whole or in part by El Chorro Villas.
El Chorro Villas may terminate, suspend, or unilaterally interrupt the operation of this website, without the user being able to claim any compensation. After such termination, the user must destroy any information about the El Chorro Villas brand that they possess in any format and that they have obtained through the website or through individual communications made to the user by the same.